Expandore Customers' Feed back

From: Scott Hessels (Asst Prof)
Sent: Sunday, March 12, 2006 7:37 PM
To: johnny_ng; Isaac Kerlow (Prof)
Cc: steven_sng@expandore.com; winston@expandore.com; daniel@expandore.biz; Pang Kee Suan

Hey Johnny,
Last weekend was proof that the camera workshops were effective--32 students (with casts and crews, 75-100 each day) filmed at the abandoned mansion with each using the XL2s and including a large and small crane shot, dolly shots, and steadicam work (plus lights and sound). We had a great crew of local professionals assisting, the students did an amazing job, and the cameras held up great. The students were thrilled to have such excellent equipment and help.

Thank you for the 'prize' camera...even more incentive for the students (besides marks). They begin editing their films now but I'll make sure you see some of the finished work at the end of the semester. I don't know how we will pick 'the best', but I know some students got amazing camera shots.

Again, thank you, Canon, and Expandore for all your support. The success of last weekend was because of great collaboration among the local film industry, the government agencies, and the staff and administration at NTU (especially KS). It shows that we can work together to make our students better filmmakers.

Scott Hessels

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	giannispass giannispass
	From: giannispass giannispass To: Shirlene Sent: Monday, August 06, 2007 7:11 PM Subject: Re: Del by UPS,Tracking#1ZR3228RD954021888-Mr Pasaris--ST-B070245 Hi Shirlene, everything is ok with the DVD Recorder. Thanks for everything. You are very professional. Everything is ok. The packaging, the shipping, the invoice, everything... Thanks for all. Pasaris Ioannis

	From: David Neff To: Winston Sent: Saturday, June 16, 2007 8:43 AM Subject: RE: Urgent Need Hello Winston, I just wanted to let you know how pleased we are with the service we got from you and your team. The items arrived today right on schedule and we were able to make our client very happy. Outstanding job!!! Your help in this rush situation is very appreciated. We will undoubtedly be doing much more business, you have proved to be a reliable source and that is hard to find these days. Let all involved know they did a great job and show this to the big boss... he's got a fine team. Until next time, Thanks from all at BCS!!!!! David Neff Purchasing Manager Broadcast Store

	From: Richard Corfield To: Shirlene Sent: Tuesday, June 12, 2007 9:07 PM Subject: Re: PI#B070227-Re: Enquiry on SD302-Mr Richard-Aust-FE-040607 Dear Shirlene ... The SD302 arrived today, beautifully packed. So small! Thank you for the very prompt dispatch. I think it arrived on Friday, but due to Customs here, and a public holiday yesterday, it wasn't available for pick-up until today. I am very, very pleased with your service, care, and attention to detail. I look forward to buying something from you again! Richard Corfield,
	jurgen@jwenzel.se
	From: "Jürgen Wenzel" To: "Shirlene" Cc: "Steven" <steven_sng@expandore.com>; "Winston" <winston@expandore.com>; "Zhijun" <zhijun@expandore.com>; "wendy" <wendy_tan@expandore.com> Sent: Wednesday, May 30, 2007 8:02 PM Subject: Re: Del by Fedex,Tracking#705189072784-W Vision--ST-B070206 Dear Shirlene, This is a bit late, we're busy with projects, but I just wanted to let you know that we've received and successfully registered the Mack Warranty so there's no inconvenience to talk about. I also wanted to thank you for the good service you've provided. Thanks to good service and a speedy delivery of the equipment, Expandore will be our first choice when it comes to buying equipment on the Internet and we don't hesitate to recommend you to the filming communities that we're a part of. All the best, Jürgen Wenzel
	Luca NICOLETTI IT
	From: Luca NICOLETTI To: Edward Sent: Sunday, April 22, 2007 7:39 PM Subject: GY-HD111E arrived! Dear Edward, I'm glad to inform you that on Friday 20th my HD111E + accessories arrived to me! Excellent service from Your Company and from FedEx, as always! I hope to do again a lot of good deals with you, I have the same camera and accessories that here, I would have paid about 3000 € more!! Thank you and many thanks to all your staff too for your patience and for your GOLDEN support! Best regards and... hope to hear you soon! Sincerely, Luca Nicoletti

	From: Petras Sk To: Shirlene Sent: Thursday, March 29, 2007 5:30 PM Subject: Feedback Hello, Probably the best service i've ever seen during all my ordering in the internet! First, i was a little worry about sending money through wire transfer, but there was no any problems and after confirmation e-mail of sending the package in THREE days my camcorder has arrived. From Singapore to us. Everything is ok, and working properly. Thankyou Shirlene for brilliant support and for beneficial offer. All these feedbacks represent Expandore's care of customers. And i've experienced it too. Thank you again :)
	erobuo@yahoo.com
	From: "Erobu Obi" <> To: "Edward" <edward_tang@expandore.biz> Sent: Monday, March 26, 2007 11:36 PM Subject: Re: T70150_Botswana_20Mar07_erobuo_PI-ET DearEdward, I took delivery of my order at noon today. Thank you for the brilliant service. The timely arrival of the package really made a huge impression on my client. Thank you again. OBI.
	giannibucolo@tiscali.it
	From: <giannibucolo> To: <sales@expandore.biz> Sent: Tuesday, February 27, 2007 8:22 AM Subject: Thank you Hi Steven! I received my camcorder Sony HVR-V1 today! After only 5 days since my order. Thank you for your kindness, efficiency and professional. Certainly I will became yours regular customer. See you soon! Ciao! Giovanni Bucolo

	HAMDINAMITE C.
	From: HAMDINAMITE C. To: zhijun Cc: shirlene_tan Sent: Wednesday, December 20, 2006 4:11 PM Dear Mr Zhijun I send you this e-mail as agreed to indicate you the reception of my parcel on Monday, December 18th. There were no problems in the reception. I still thank you for your efficiency. And I hope that we shall work again together. Best regards. Mr CHREF Hamdi.
	Ronny R. Reithe Nprway
	From: Ronny R. Reithe To: 'Shirlene' Sent: Tuesday, October 10, 2006 5:10 PM Hello Shirlene! I just came home from picking up my camera w/accessories at the postal office and I have to say I am not disappointed. The preliminary tests with the camera worked out fine – so now I am just waiting for the battery to get fully charged before testing the camera thoroughly. So – package received and so far I am extremely happy I found your website– you are courteous, fast, and You have everything one needs…and more. Thank You for excellent service! Ronny R. Reithe
	Torbjørn Fjellestad Nroway
	From: Torbjørn Fjellestad To: sales@expandore.biz Sent: Tuesday, October 03, 2006 9:19 PM Dear Expandore My order arrived at my door yesterday, and it was perfect!! :) I'am extremely satisfied by the quick delivery! Under a week to arrive here... That actually better than most Norwegian internetstores! Thank you very much! I will recommend you to all of my friends! - Torbjørn
	<eiki@lindin.is Ireland
	From: "Eiríkur Böðvarsson" To: "Shirlene" Sent: Thursday, August 31, 2006 7:22 PM Hi Shirlene, Good to here from you. I was just going to send you a e-mail and thank you so very much for you excellent and Professional service. Everything went according to plan. After the wire-transfer got threw to you, I got my Camcorder In less then 4 days. That is quick considering it was shipped all the way from Singapore . That is a long way. I am really pleased with your company, I have told many of my friends about you, and I will most definitely buy from you again in the future. Best regards Eric
	Matthieu Bron
	From: Matthieu Bron To: Shirlene Sent: Tuesday, August 29, 2006 11:29 PM Dear Shirlene, I was very satisfied with the service as the shipping had been very quick and efficient. I received all the equipment at destination and on time. I still did not have the time to use and test my equipment yet but I believe it should be fine. Thank you for your service and I probably will order again at expandore. Matthieu Bron
	Mohd huzairin Hashim
	From: Mohd huzairin Hashim To: Shirlene Sent: Monday, August 28, 2006 8:49 PM Hi Shirlene, We're so happy with your efficiency, fast delivery and secured packaging, highly recommended for those who wants to buy digital equipments online without worries, nice marketing people and very fast respond!
	Carole Cartledge
	From: Carole Cartledge To: Shirlene Sent: Monday, August 28, 2006 3:15 PM Shirlene, Your service was excellent. I have already emailed your sales team & thanked them for the prompt & efficient service, we would definitely use you again & have no hesitation in recommending your company to others . Kind regards
	desav@hotmail.com Ireland
	From: "des carolan" To: <joe_sng@expandore.com> Sent: Thursday, August 24, 2006 4:12 PM Hi joe, Excellent, you are a genius, it is now barely visible at 18db gain and gone at 0db. thanks again for all your help and after sales support I will not hesitate to buy all my equipment from expandore and yourself especially. I will do my best to send any business your way in the future, looking forward to working with you in the future, all the best and take care - des
	From: "des carolan" To: Sent: Monday, August 28, 2006 11:01 PM Dear Shirlene I am very pleased with the service and products from Expandore, even when i had a small problem with my camera Joe replied instantly with the solution. The sales service and after sales service is second to none and i feel fully confident to buy all my equipment from Expandore in the future, and also to recomend Expandore to anybody else who is thinking of buying television equipment. Thank you for your enquiry Des
	Shahram Dehghanpour
	From: Shahram Dehghanpour To: shirlene_tan Sent: Tuesday, August 01, 2006 11:17 PM Dear shirlene, I was looking for a camera and a friend of mine told me about you and I can say that I already talked with other friends about you. You were so professional and quick in your answers that from the first day I knew that I did the right choice and I had fully trust on you which is rare in our days. For the delivery, there were some disorganizations from UPS, which in the end went right. I wish you good luck and you can count on me for the next order. Best regards Shahram Dehghanpour
	John & Barbara Noell
	From: John & Barbara Noell To: Shirlene Sent: Thursday, July 20, 2006 3:00 PM Dear Shirlene, I must say that Expandore was extremely professional in all aspects of my purchase and gave me excellent service. I would not hesitate to purchase from you again. Thank you for making a somewhat scary purchase via the Internet (where I had to trust that you would send new merchandise in good condition) very smooth and professional. The camera is exactly as advertised and the box clearly was new and unopened, in perfect condition, when it arrived. I also thank you for the packaging/wrapping which concealed the contents in transit. That made it much safer! Thank you, -John
	Hansen.Jens Evald Heldbo JSH
	From: Hansen.Jens Evald Heldbo JSH To: Shirlene Sent: Friday, June 23, 2006 7:36 PM Hi Shirlene. Your services worked just fine, and as expected. Regards Jens Hansen
	James S ESP
	From: James S. To: shirlene_tan Sent: Friday, June 23, 2006 3:41 PM Hi Shirlene: I am very contented with your service, the item to arrive to me in perfect conditions and in the term that You to say me that to arrive, Joe is a very good person and great salesman to the be me given several opportunities not to lose the supply that it gave me, very I am thanked for sincerely yet served, I hope that everything goes that your cresca company every day very well to them but since it has all the tools to be a company to lider and exemplary in Asia, them envio a strong hug and a great greeting to each one of you, thousand thanks! Best Regards James S.
	Stein Olav Engebråten Norway
	From: Stein Olav Engebråten To: Shirlene Sent: Friday, June 23, 2006 6:20 PM Hello! Once again, thank you very much for excellent service and fast delivery, I am impressed! I have bought all my equipment from Expandore and you are professionals! The equipment is packed with the highest cautiousness and the condition is first class. About 6 months ago, I got a telephone from a television company in Norway who had read my last feedback to you. They wondered what my experience was, and if Expandore was a safe. I highly recommended you, and I think they became your customer as well. Once again, Thank you very much for fabulous service Expandore! I look forward to deal with You again. Regards Stein Olav Engebraaten
	Colin Wardrop AU
	From: Colin Wardrop To: 'Shirlene' Sent: Friday, June 23, 2006 12:31 PM Dear Shirlene and the Expandore Team, I want you all to know, that I am very happy with my recent purchases and would not hesitate to recommend you to others. I found your service to be efficient and friendly. This is my first overseas transaction for video equipment, so I was a bit nervous at first. Then, when I heard that a colleague was satisfied with your service, I started to relax. I will hopefully do business with you again in the near future. Many thanks and all the best! Best wishes, Colin Wardrop
	<srvideo@inbox.com>
	From: "samsudin md sidek" To: bruce_lee Sent: Saturday, May 27, 2006 12:14 PM Helo Bruce Lee I'm Samsudin from Malaysia. I just received videocamera model AG-DVC62EN from Expandore Electronics Pte Ltd this morning, on 27 May 2006 at 10.30 am.Your service was very fast and excellent, this videocamera was in a good condition. Thank you.
	DSHessels@ntu.edu.sg
	From: Scott Hessels (Asst Prof) Sent: Sunday, March 12, 2006 7:37 PM To: johnny_ng; Isaac Kerlow (Prof) Cc: steven_sng@expandore.com; winston@expandore.com; daniel@expandore.biz; Pang Kee Suan Hey Johnny, Last weekend was proof that the camera workshops were effective--32 students (with casts and crews, 75-100 each day) filmed at the abandoned mansion with each using the XL2s and including a large and small crane shot, dolly shots, and steadicam work (plus lights and sound). We had a great crew of local professionals assisting, the students did an amazing job, and the cameras held up great. The students were thrilled to have such excellent equipment and help. Thank you for the 'prize' camera...even more incentive for the students (besides marks). They begin editing their films now but I'll make sure you see some of the finished work at the end of the semester. I don't know how we will pick 'the best', but I know some students got amazing camera shots. Again, thank you, Canon, and Expandore for all your support. The success of last weekend was because of great collaboration among the local film industry, the government agencies, and the staff and administration at NTU (especially KS). It shows that we can work together to make our students better filmmakers. Scott Hessels
	From: Scott Hessels (Asst Prof) Sent: Monday, March 06, 2006 10:14 PM To: winston Hey Winston, I wanted to thank you again for your excellent presentation on the XL2 camera last week...the students were very happy to have a professional show them the equipment. This weekend the filming begins and we'll see if a bunch of engineering students can make some good movies... Scott
	sago@iinet.net.au
	From: "Charlie Staples" To: "Shirlene" Sent: Wednesday, March 01, 2006 2:18 PM Dear Shirlene Tan, Thank you for your request. I have been very happy with my dealings with Expandore. Although there was some delay in finalizing my order, and the between- bank transfer of funds, all ended well, with goods arriving in good condition. Your shipping costs were very reasonable, and Winston was always very helpful. I look forward to visiting you all in person when I'm next in Singapore. I will continue to recommend you to friends needing a reliable source of A/V equipment. Sincerely, Charlie Staples
	redlouis@hotmail.com VENEZUELA
	From: Luis Rojas Sent: Monday, February 27, 2006 6:32 PM To: winston ANTES QUE NADA DESEO QUE TENGAN UN MUY FELIZ AÑO, A TODOS LOS QUE LABORAN EN EXPANDORE, MI 1er PROBLMA ES QUE NO DOMINO EL INGLÉS YA LES HE MANDADO AGRADECIMIENTOS Y DE VERDAD QUE EN ALGUN MOMENTO SENTI COMO DUDAS EN HACER LA COMPRA, PRIMERO POR LO DEL IDIOMA, 2do EN SU COMPAÑIA NADIE HABLA ESPAÑOL, Y ENTONCES ME ENTRO UNA DUDA PERO ME ARRIESGUE Y DE VERDAD EL SERVICIO DE USTEDES EN EXCELENTE, MUY SATISFECHO CON TODO LO RELACIONADO CON LA COMPRA EFECTUADA EN SU TIENDA A TRAVEZ DE LA WEB. EL TIEMPO DE ENTREGA, LA CALIDAD DE LOS PRODUCTOS, EN FIN MUY AGRADECIDO. ATENTAMENTE LUIS ALBERTO ROJAS CARACAS -
	martin.kroeber@web.de
	From: martin.kroeber To: "Shirlene" Sent: Thursday, February 09, 2006 12:01 PM Dear Shirlene, I was very satisfied with the provided service. Efficient, good consultancy and fast. Thank you Martin

Feed back from our Customers Note : For confidential reason and to prevent spam mails, the senders e-mail were removed. If you need clarification, we need sender's consent to reveal their e-mail address to you on request.		Page 1/4

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